Please note that we use our Shopify account to make and print your Dpd courier labels for all orders. To do so we need to enter and save your contact and address details into that platform. This is saved and used for future labels we create for your orders and anything we need to send you. Shopify or Dpd may contact you (normally automatically) about progress to your shipment created through this platform.
Direct debt charges that bounce come with a €5 fee to cover the extra admin and costs charged to us by Gocardless. Late fees are charged at 1.5% per month (the same we are charged by our Green suppliers)